Our policy lasts 30 days. You have 30 days from the date the package arrives to contact us and request an exchange/refund if needed. Once a return is requested and approved, all packages must be shipped within 7 days or the request will be voided.

RETURN POLICY

Return address:

- Receiver: Minh Nguyen
- Phone number: +84 935 928 047
- Email: customerservice@forever66.online
- Address Business: 101 F4 Thai Ha, Lang Ha, Dong Da District, Ha Noi City (Zip code: 100000), Viet Nam

 

Return Shipping Costs

If you return an item and the reason for return is not a result of our error, the cost of return shipping will be deducted from your refund unless your item qualifies for a free return. You will ship the item on your own, you’ll pay the carrier at the time you ship your return.

 

REFUND POLICY

Below are a few reasons you will get a full refund:

– Duplicate order, we will cancel and refund one for you.

– Your item(s) has not received within 30 days

– You received a damaged/faulty item, we will priorly solve for replacement orders and you do not need to return item(s). If you still want to refund, we will process the store credit or refund once we receive the returned item(s).

- We do not accept refunds for orders not in the above cases

- If you provide the wrong address, and your order is returned to us by the mail carrier, we can reship your order for a reshipping fee.

*Important Nore: Each product has a different size chart, so please check the size chart carefully before ordering. We cannot refund and change another one if you chose the wrong size or color.